Another exciting opportunity to work for a growing organisation company.
They are currently seeking to hire a customer care executive to join their Dublin based organisation. This is a perm position – Location: Tallaght - Salary €22k - €25k
• Maintain professional, timely and effective communication with customers
• Responsible for in bound calls, emails, queries and commercial support
• Process refunds and requests in line with company procedures
• Resolve service issues where possible by clarifying customer complaints, determining cause,
• seeking solutions and escalating appropriately
• Develop and maintain strong relationships with all customers
• Maintain up-to-date knowledge of products, customers, processes and suppliers
• Build strong relationships with all departments
• Minimum 12 months office experience
• Previous experience in a customer focussed environment
• Excellent communication and interpersonal skills
• The ability to integrate and work effectively within a team
• Strong organisational, problem solving and administrative skills
• A strong desire for continuous learning and a desire to grow professionally
Fluency in English essential – French desirable
€22,000-€25,000, negotiable depending on experience
Please forward your CV if you would like to hear more about this role to email@example.com for a one to one consultation.
Following your application for this specific role, Sigmar may contact you regarding other positions that we feel you may be suitable for. If you do not wish to be contacted about other opportunities please let us know. For further information please refer to the Privacy Statement on our website.