Salary: €28,000 - €30,000
A leading pensions and investments company based in Dublin City Centre is seeking to hire a number of Customer Support Agents for their Existing Business team.
- Deal with all customer queries via phone and email in a timely and efficient manner
- Carry out administrative work in relation to queries and ensure all documents are processed in line with SLAs
- Calculate proposals in line with company policies
- Deal with customer complaints and escalate to supervisor/management team where appropriate
Skills and Experience:
- Previous knowledge of pensions market
- APA Life, Pensions and Investments, willing to pursue QFA
- Excellent communication skills
- Strong administrative skills
If you are interested in the above role please contact Colin on email@example.com or 014744608.
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