Customer Support Agent - Insurance

Job description

Salary: €28,000 - €30,000

A leading pensions and investments company based in Dublin City Centre is seeking to hire a number of Customer Support Agents for their Existing Business team.



  • Deal with all customer queries via phone and email in a timely and efficient manner
  • Carry out administrative work in relation to queries and ensure all documents are processed in line with SLAs
  • Calculate proposals in line with company policies
  • Deal with customer complaints and escalate to supervisor/management team where appropriate


Skills and Experience:

  • Previous knowledge of pensions market
  • APA Life, Pensions and Investments, willing to pursue QFA
  • Excellent communication skills
  • Strong administrative skills


If you are interested in the above role please contact Colin on or 014744608.

Following your application for this specific role, Sigmar may contact you regarding other positions that we feel you may be suitable for. If you do not wish to be contacted about other opportunities please let us know. For further information please refer to the Privacy Statement on our website.