Customer Service Executive - Mortgages

Job description

Salary: €35,000 - €45,000

A leading specialist financial services provider based in Dublin 4 is seeking 5 experienced Customer Service Executives to join their team due to rapid expansion.


  • Review accuracy of financial statements
  • Respond to all customer queries and complaints in a timely manner via phone and email
  • Analyst MARP appeals and prepare reports for Appeals Board
  • Ensure all contact with customer falls within MARP appeals guidelines
  • Monitor and control the reconciliation of funds to customers

Skills and Experience:

  • 3 years’ experience in financial services in a mortgage related environment
  • Knowledge of mortgage lending processes and ideally the MARP appeals process
  • APA qualification is desirable but candidates with experience in sector will be considered

If you are interested in the above role, or would like more information, please contact Colin on on 01 4744608.

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