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Desktop Support Engineer (Mandarin Speaking)

  • Location:

    Cork

  • Contact email:

    ncahill@sigmar.ie

  • Sector:

    IT

  • Contact phone:

    021 4847134

  • Job type:

    Full Time

  • Job ref:

    Desktop Mandarin wnc..

  • Salary:

    €25,000 - 28,000

  • Published:

    10 days ago

  • Contact email:

    ncahill@sigmar.ie

  • Consultant:

    Noel Cahill

Job description

My client is currently looking for a Desktop Support Engineer (Mandarin Speaking) to join is growing team in Cork. 

Key Responsibilities:

 

  • Providing on-site desktop support for technical infrastructure for end users
  • Software and system fault diagnosis, analysis and fix.
  • Solving problems related to software, hardware, networks and peripherals
  • Deployment of updates/roll-outs.
  • Case management of Incidents and IMAC's in line with SLA's
  • Risk awareness of technology and business impact.
  • Identifying and reporting risk as appropriate in accordance with the guidelines
  • Comply with Asset Management policies
  • Daily misc. tasks - password resets, drive permissions, user issues, wireless phone issues, new staff IT inductions, SAP logins, citrix issues, switch configs, creating purchase orders, etc.

Experience and Skills Required:

 

  • PC/Desktop Support knowledge including Windows OS & Windows Office Suites and core application suites.
  • Experience Administering Windows Share\File permissions.
  • Good knowledge of Workstation, Desktops & Laptops
  • Excellent Communication, people skills with the ability to multi task
  • A flexible approach and work alongside the various operational teams.
  • Mandarin Speaking
  • 2+ years’ experience in a desktop support environment

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