Technical Outsourcing Specialist - Italian

Job description

Sigmar Recruitment are working with an International Life Insurance company on their recruitment of an Italian speaking Technical Outsourcing Specialist to join their team in Dublin City Centre.

This job will report directly to the COO and be responsible for managing our clients Technical Outsourcers both internally and externally.

The Technical Outsourcing Specialist will be experienced in a BPO environment and with have expert knowledge on SLA's and BPO process improvements, project management and business analysis. The job will require the Technical Outsourcing Specialist to strategically manage a portfolio of complex, high-impact cross-functional Technical Outsourcers by collaborating with internal stakeholders and third-party vendors, to achieve both short and long-term objectives.

Previous experience as a Technical Outsourcing Specialist within insurance, financial services or consultancy is desirable.

Proven leadership experience and strong communication and organisational skills are essential in addition to excellent problem solving skills.

Fluent English and Italian, both oral and written are essential.

This job is being offered on a permanent full-time basis and is located in the heart of Dublin's financial district, with excellent transport links. Our client is also offering an excellent salary and benefits package.


  • Fluent English and Italian, both oral and written are essential.
  • Third level qualification (minimum level 8).
  • Previous experience managing BPO and/or SLA's.
  • Previous experience as a Technical Outsourcing Specialist.
  • Previous project management experience desirable, but not essential.
  • Excellent communication, organisational and problem solving skills.
  • Strong leadership skills.

For more information on this position please contact Alan McLoughlin on (01) 4744 648 or email your CV to

Alan is an Insurance and Financial Services Recruitment Specialist at Sigmar Recruitment

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