Credit and Collections Team Leader

Job description

Job title:  Credit & Collections Team Leader

Reporting into: Credit & Collections Manager

This role is based in a fast-paced Credit Collections environment.

Applicants must have relevant experience from within a B2B Credit Collections environment – this experience is essential.

Job location: Galway City

Permanent contract

The role

The successful applicant will be offered a competitive salary package (including 25 days holiday) and the opportunity to work as part of a motivated and highly skilled team based within a Shared Service Centre in Galway City.

The Credit & Collections Team Leader will be responsible for:


  • Day to day overseeing and distributing workload out to the team and ensuring that daily and weekly targets around cash collection and debtor days are met and exceeded

  • Maximise the recovery of amounts in accordance with contractual terms whilst providing an elevated level of customer service to both internal and external clients

  • Bi-weekly reviews for all accounts receivable ledgers

  • Work closely with Regional Finance Directors regarding cash collections status and customer issues

  • Reviewing continuously opportunities to streamline processes and implement IT or system changes that will drive efficiencies

  • Responsible for the Induction and training of new team members ensuring that the highest levels of training are delivered and measured.

  • Measure monitor and report on established KPI’s ensuring that they are met on an ongoing basis

  • To motivate and inspire the team and to encourage a result driven environment

Personal Characteristics and the skills and experience needed for this Credit & Collections Team Lead role:

  • A proven record of delivering exceptional customer service

  • Strong analytical skills, excellent attention to detail and good business judgment

  • Self-starter possesses flexibility and ability to work under pressure in a fast-changing environment

  • Strong record of developing and implementing procedures

  • Positive attitude, team player with an elevated level of initiative, energy and enthusiasm

  • Accounting Technician or equivalent Credit qualification desirable

  • Third Level Diploma or Degree would be an advantage

  • 2 to 5 years of relevant experience within a multinational corporation

  • SAP or other major ERP Systems experience is desirable

  • Strong Excel & analytical skills

  • Ability to work independently, under pressure and to tight deadlines.

  • Ability to work independently in a fast-paced and high volume environment.


    If you are interested in this job please contact Louisa Poinboeuf at or at 091 455 308.

    Sigmar Recruitment will always handle your details in confidence and will never forward your details to a Third Party without your prior permission.






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