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Credit and Collections Team Leader

Job description

Job title:  Credit & Collections Team Leader

Reporting into: Credit & Collections Manager

This role is based in a fast-paced Credit Collections environment.

Applicants must have relevant experience from within a B2B Credit Collections environment – this experience is essential.

Job location: Galway City

Permanent contract

The role

The successful applicant will be offered a competitive salary package (including 25 days holiday) and the opportunity to work as part of a motivated and highly skilled team based within a Shared Service Centre in Galway City.

The Credit & Collections Team Leader will be responsible for:

 

  • Day to day overseeing and distributing workload out to the team and ensuring that daily and weekly targets around cash collection and debtor days are met and exceeded

  • Maximise the recovery of amounts in accordance with contractual terms whilst providing an elevated level of customer service to both internal and external clients

  • Bi-weekly reviews for all accounts receivable ledgers

  • Work closely with Regional Finance Directors regarding cash collections status and customer issues

  • Reviewing continuously opportunities to streamline processes and implement IT or system changes that will drive efficiencies

  • Responsible for the Induction and training of new team members ensuring that the highest levels of training are delivered and measured.

  • Measure monitor and report on established KPI’s ensuring that they are met on an ongoing basis

  • To motivate and inspire the team and to encourage a result driven environment

Personal Characteristics and the skills and experience needed for this Credit & Collections Team Lead role:

  • A proven record of delivering exceptional customer service

  • Strong analytical skills, excellent attention to detail and good business judgment

  • Self-starter possesses flexibility and ability to work under pressure in a fast-changing environment

  • Strong record of developing and implementing procedures

  • Positive attitude, team player with an elevated level of initiative, energy and enthusiasm

  • Accounting Technician or equivalent Credit qualification desirable

  • Third Level Diploma or Degree would be an advantage

  • 2 to 5 years of relevant experience within a multinational corporation

  • SAP or other major ERP Systems experience is desirable

  • Strong Excel & analytical skills

  • Ability to work independently, under pressure and to tight deadlines.

  • Ability to work independently in a fast-paced and high volume environment.

     

    If you are interested in this job please contact Louisa Poinboeuf at louisa@sigmar.ie or at 091 455 308.

    Sigmar Recruitment will always handle your details in confidence and will never forward your details to a Third Party without your prior permission.

     

     

     

     

     

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