Technical Account Manager

  • Location:

    Dublin City Centre

  • Contact email:

  • Sector:


  • Contact phone:

    01 4744643

  • Job type:

    Full Time

  • Job ref:

    PH - TAM

  • Salary:


  • Published:

    18 days ago

  • Contact email:

  • Consultant:

    Paul Harte

Job description


  • Act as the primary, dedicated point of contact for many of my clients highest valued customers
  • As the Technical Account Manager you will develop and grow relationships across your customer’s business and technical organizations
  • Educate, train, and support clients to ensure optimum utilization of the product suite
  • Act as the primary resolution function for any issues or questions raised by your customers
  • Engage with Director and C-Level executives in support of their business needs
  • Partner internally with the sales team to periodically review account health and identify opportunities for future growth within your accounts, and assist with pre-sales activities
  • Champion and advocate for customer requirements within the company


  • 6 years of enterprise-level, technology-related support or account management experience
  • Exceptional customer focus and bias for action
  • Familiarity with internet, cellular and broadband technology and infrastructure
  • Adept at establishing and developing relationships across customer organizations
  • Strong technical problem-solving skills with a demonstrated ability to adapt to new technologies and learn quickly
  • Experience visualizing big data to demonstrate value and quality to customers
  • Experience with data analytics, including applications like Tableau and advanced Excel functions. SQL skills are a plus

For more information please contact Paul Harte on 014744643

Following your application for this specific role, Sigmar may contact you regarding other positions that we feel you may be suitable for. If you do not wish to be contacted about other opportunities please let us know. For further information please refer to the Privacy Statement on our website.