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**SOFTWARE SUPPORT- CITYWEST**

  • Location:

    Dublin West

  • Contact email:

    ckelly@sigmar.ie

  • Sector:

    IT

  • Contact phone:

    01 4744637

  • Job type:

    Full Time

  • Job ref:

    ClaireSSDW

  • Salary:

    Dependent on Experience

  • Published:

    6 days ago

  • Contact email:

    ckelly@sigmar.ie

  • Consultant:

    Claire Kelly

Job description

Sigmar Recruitment have a great role available for an Application support specialist with a client based in Citywest.

What you will do: 


• Manage and prioritize client calls and emails 
• Communicate with clients to provide technical support and explanation of resolutions
• Manage priorities of conflicting situations
Reporting of Software bugs and improvements to development team.
• Identify upgrade opportunities within both software and hardware installations

What you will need:

• 2-3 years’ minimum experience as a Software Support Engineer
• Understanding of databases (preferably Oracle) and SQL principals
PL/SQL knowledge preferred
• Experience in Linux and Windows Operating Systems
Troubleshooting and resolution experience
Excellent communication and reporting skills
Customer service experience
• Experience using various VPN software

To apply for this role or for more information, contact Claire on ckelly@sigmar.ie or alternatively call +35314744637

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