I am looking for a fluent Italian and English speaker to join a professional services team based in Cork.
Your job title would be a Collections Accounts Assistant and involves dealing with customers over the phone and via email.
Your job would include but not be limited to:
- Communicating with owners by telephone, email, fax and post when an account becomes past due, requesting payment, and follow up on all promises received and accounts that have not been reached on the initial call.
- Discussing with owners possible resolutions to bring their account back into good standing and advice owners of consequences of non payment.
- Reviewing specific account situations and support and advise owners on all related issues, such as late fees, historical payments, past and future usage, methods of payment and payment plans.
- Fluent in Italian and English
- Customer Service Experience
- Friendly and reliable
For more information please call Leah on 021 4847 135 or send your CV to firstname.lastname@example.org
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