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Senior Application Support Engineer

  • Location:

    Cork

  • Contact email:

    ncahill@sigmar.ie

  • Sector:

    IT

  • Contact phone:

    021 4847134

  • Job type:

    Full Time

  • Job ref:

    Application Support Engineer...

  • Salary:

    Negotiable

  • Published:

    6 days ago

  • Contact email:

    ncahill@sigmar.ie

  • Consultant:

    Noel Cahill

Job description

Sigmar Recruitment have an excellent opportunity for an experienced Senior Application Support Engineer to join a leading global organisation in Cork. As part of the Application Support team, you will work to support the core application platforms and get the chance to work on a unique technology platform with one of the most experienced service teams in the industry. 

Responsibilities

•    Work closely with App Support leadership and other organization leaders.

•    Define and generate management reports.

•    Delegate to and function as an escalation point to team members.

•    Automate daily business processes using multiple applications.

•    Query database tables to assist in the resolution of issues and requests.

•    Troubleshoot bugs, identify gaps in the system for development and propose workable solutions.

•    Administer Application user accounts.

•    Resolve issues and requests logged by the application users in an effective manner.

•    Document new processes and guidelines.

•    Analysis infrastructure issues and requests, propose solutions and collaborate with infrastructure teams.

 

Requirements

•    Bachelor’s Degree with a Technical and/or Financial focus. 

•    Minimum 4 years of management experience in a support organization.

•    Programming Language Syntax: SQL

If you are interested in this position, call Noel directly on 021-4847134 or email your CV to ncahill@sigmar.ie

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