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Mortgage Portfolio Administrator

Job description

Salary; €33,000 - €38,000 

A financial services provider in Dublin 4 is seeking to hire an Arrears Support Executive to join their resolutions team on a 12 month contract.

Summary of the Role

Working closely with mortgage arrears customers (by phone) in identifying and implementing appropriate solutions on arrears cases.

Key tasks:

  • Contacting arrears customers to discuss possible long term sustainable resolutions
  • Identifying and understanding customers’ previous payment history and analysing the current income and expenditure profile.
  • Carrying out detailed assessments of the customers’ current financial profile and making suitable recommendations.
  • Reviewing all options with customers.

Essential Knowledge & Experience

  • Minimum 2 years in mortgage resolution/restructures/SFS experience within an ASU environment.  Experience with loans arrears/commercial lending arrears is also acceptable.
  • Relevant qualification is essential:  Minimum of APA (Loans). 
    Certificate in Mortgage Practice or QFA are also acceptable.
  • Strong negotiator with the ability to reach appropriate solutions on challenging arrears cases.

If you are interested in  the above job, please send your CV to colin.ryan@sigmar.ie or call Colin on 01 4744608 for further information.

 

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