Customer Service Team Leader 6 Month FTC

Job description

Team Leader Responsibilities:

-Lead, Manage, and Mentor a team of 10-15 HR Professionals across 3 teams
-Lead a team of HR and Recruiting professionals carrying out duties in the following areas:
-Contract preparation and new joiner compliance checks for all new joiners to the business
-Graduate and Apprentice recruitment
-Active participation in the ongoing running of our successful HR Shared Service Centre
-Work with other team leads and specialists to support the Senior Management team with HR matters and be involved with project initiatives.
-Ensuring the team deliver an efficient, timely, accurate consistent and proactive service.
-Manage the delivery of the HR administration and query-handling associated with all aspects of the employee on-boarding and recruitment, with a specific focus on leveraging technology and developing stakeholder relationships
-Develop team members to deliver to their full potential through effective coaching, recognition, regular feedback and ongoing management of personal development plans as well as striving to provide team members with opportunities to develop in the wider HR function.

Desired Skills and Experience:
-Experience in working in a HR or Recruitment environment
-Proven strong people management skills including engagement, performance management, and recruitment and selection
-Ability to develop people
-Ability to deal with a high paced environment
-Strong stakeholder management skills with ability to build relationships quickly
-Excellent experience in HR and/or Recruitment
-Ability to communicate at all levels of the organisation in both 121 and group situations including presenting to Senior Management
-Ability to work in a fast paced environment with ability to prioritise effectively
-Continuous Improvement mind-set

For more information on this role please send your CV to