Senior Customer Administrator

Job description

Senior Customer Administrator                        

9 Month Contract Initially (With a view to Permanency)

The Role:

As a Senior Administrator, your role will be to provide an excellent administration service to internal and external customers on Products within service level agreements in a fast paced environment.

Key Responsibilities: 

  • Interact on a daily basis with brokers , providing excellent customer service while building and maintaining strong client relationships
  • Deal with internal and external customers, processing requests within agreed service levels
  • Responsibility for end to end query resolution and management of communications throughout this process
  • Analyse and action issues arising from non-standard queries and policies


  • 3-4 years previous experience in a similar role in Financial Services
  • Proven track record establishing relationships with senior stakeholders
  • QFA qualified or currently be undertaking QFA studies
  • Excellent verbal, written and interpersonal skills, confident and conscientious
  • Strong customer service ethos, with excellent interpersonal skills and a record of dealing with customers in an efficient and timely manner

Please contact Paul O'Riordan on 4744663 or e-mail me on