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cultural fit

Assessing Talent For Cultural Fit

cultural fit

Most companies have a phrase to capture cultural fit, such as “no jerks policy”, “no egos”, “no a**hole policy” etc. and as crude as they sound they are very subjective and typically administered on gut feel. For such a subjective judgment call that’s critical to every hire, how do organisations apply this consistently? Here are three key principles to selecting talent for cultural fit;

 

1. Understand the Authenticity of Culture

 

Culture is the collective behaviours in the organisation, influenced by beliefs and practices. It’s the heartbeat and pulse of the organisation which ebbs and flows as the personality and character of people change. It is organic and blossoms from the people in the organisation.

 

It can’t be forced – it needs to be authentic as Zappos CEO, Tony Hsieh recently discovered when he introduced a new way of working to his organisation. The e-tailer bought by Amazon for $1.2bn in 2002 has long been admired for its unique culture, so much so that Hsieh penned a book on it called “Delivering Happiness” which has established him as an international guru on the topic. On March 24, 1,500 or so Zappos employees got a memo from Tony concerning their transition to a new way of working called “Holacracy” (a manager-free operating structure that is composed, in theory, of equally privileged employees working in task-specific circles, often overlapping).

 

Hsieh began experimenting with Holacracy in 2013 as a way of maintaining Zappos’ lauded employee-centric environment as it continued to grow. On April 30th 2015, he offered an ultimatum: embrace self-management or we’ll give you a three-month severance package to leave. By May, 210 Zappos employees, or 14% of the company, had taken the offer. Although the jury is out on Holocracy, it was a costly lesson to learn (even for a guru) that culture can’t be forced – it needs to be authentic. The clearer it is defined, the easier it is to select for.

 

2. Values Have Value if they are Truly Valued and…Indicated

 

If culture is the result of behaviours, what guides behaviours? Values alone won’t guide behaviours. Integrity, Communication, Respect, Excellence hung in the boardroom of Enron before its infamous collapse! Clearly defining indicators of values is what guides behaviour. Take Hubspot for example, who used one key guiding value, to scale from an MIT spin out to a $billion valuation in 2015, which was “use good judgment”. Understanding that peoples judgment varies, they gave a clear indicators of what they mean to act as a beacon around behaviours asking employees to remember the following hierarchy when making a decision: How does your decision positively impact (1) the customer (2) the company (3) your team and (4) you. Clear indicators align behaviour! Identify indicators of values and assess against the indicators.

 

3. Purpose Beyond Task

 

Dan Pink emphasized the importance of purpose when he wrote about what motivates people to do their best work through his “Motivation Trifecta”: Mastery, Autonomy and Purpose! Author of the “Little Prince”, Antoine De Saint Exipery once wrote: “If you want to build a ship, don’t drum up the people to gather wood, divide the work and give orders. Instead teach them to yearn for the vast and endless sea.”

 

Culture is sometimes a blend of what you are and what you aspire to be as an organisation. If you clearly understand what you aspire to be, there is a point where your value indicators and purpose meet and this is where authentic values meet purpose! Probe candidates impact on values that align with purpose beyond task. Look for points in their career where they influenced the dynamic of a team through reflecting values with a true sense of purpose.

 

Call it what you like, apply consistently and never compromise on cultural fit.

Posted by Julia Purcell, Marketing & Communications Manager on 7 December 2017

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Irish jobs market reaches 20-year high, as office re-entry drives unprecedented levels of recruitment activity

Irish jobs market reaches 20-year high, as office re-entry drives unprecedented levels of recruitment activity

Sigmar Recruitment today reports a record high number of job placements over April, May, and June 2021. The number of placements during this period is higher than any other quarter in the recruitment company’s 20-year history. Current figures are up 6% on the previous record set in 2019 before the pandemic. As one of the largest recruiters in Ireland, Sigmar has offices across the country and is present in all professional sectors. The first half of the year saw strong, consistent growth with job placements breaking all records in the month of May, with June accounting for the second-highest month ever. Commenting on the rebound of the labour market, Sigmar founding Director, Robert Mac Giolla Phádraig says: “The jobs market in Ireland has never been stronger or more buoyant than it currently is. We’re seeing several macro trends converge all at once, which is creating significant churn in the market. Remote working has literally opened up a world of new opportunities no longer bound by location. This is coupled with a rising tide of consumer confidence, as many professionals find themselves in a stronger financial position than before the pandemic. “The last 18 months has asked big questions of us all, and the humdrum of lockdown has created a desire for change which is now resulting in unprecedented numbers of people moving jobs. Employee loyalty is increasingly under question, with remote work being less enjoyable, many workers are now committed to the experience of work over the employer, adding further to the current levels of churn.” IT accounted for one-third of all job placements throughout the quarter, followed in order by Financial Services, Sales & Marketing, Accountancy, Life Science & Manufacturing, Office Support, Public Sector, Construction, Professional Services. Business confidence has also grown steadily over the course of the year, as vaccination gathered momentum. The “low-touch economy” is booming is sectors such as e-commerce, digital, and logistics. Says Mac Giolla Phádraig: “The resurgence of permanent recruitment is somewhat unique to how we’ve rebounded from previous downturns, where we typically saw flexible work return quicker.” Although the vast majority of job placement in Q2 were understandably remote, Sigmar reports that the tide is beginning to change with the majority of employers now committing to hybrid work over the coming three months. Mac Giolla Phádraig advises: “As we now choose our workplaces, at a time when the power dynamic has shifted to the employee, employers need to ensure adequate work practices to reconnect the workforce with the workplace equitably. There is an inherent risk that new workforce inequities may emerge, such as “proximity bias”, where those closest to the centre of influence get greater recognition and therefore promotion opportunities as opposed to remote workers. When it comes to individual contribution the opposite could be argued that remote workers get the benefit of having less in-office distractions and their output is therefore greater.” Mac Giolla Phádraig likens remote work to long-distance relationships, which in many cases don’t work out. “We’ve gone from “living” with our employees in an office environment to long-distance relationships, which often sees commitment recede over time. The context of location also opens up new experiences and possibilities, which are now being explored on a scale never before seen.” He adds, “if we thought the war for talent was tough, just wait for the battle of attrition. It’s now emerging as the number one challenge for businesses across the globe.”