Provide assistance to internal and external customers via all available channels of communication (email, phone and live chat). Work as part of a dynamic team of professionals. Be the face of the brand to our customers. Liaise with other departments across the business. Assist the department in reporting market activities. Meet and exceed customer expectations, ensuring customers are listened to and experience the best customer service. Work towards agreed goals and targets. Keep up to date with promotions, competitions and special offers. Assist the fraud department with fraud checks and processes.Capture required data and process through appropriate systems.
Waterford City is the principal City in the South East of Ireland. The City covers an area of 4,157 hectares and has a population of 50,000 living in the City and its suburbs. A further 150,000 people live within 50 kms of the City and commute the short distance to Waterford City to work, shop and access the rich and varied cultural opportunities in the City. County Waterford offers a dazzling 147 kilometres coastline, with 49 beaches, beautiful river valleys, lakes and two dramatic ranges of very accessible mountains.
Helpdesk Agent - French
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Planner/ Buyer - Waterford
€30000 - €45000
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