Customer Service
Provide assistance to internal and external customers via all available channels of communication (email, phone and live chat). Work as part of a dynamic team of professionals. Be the face of the brand to our customers. Liaise with other departments across the business. Assist the department in reporting market activities. Meet and exceed customer expectations, ensuring customers are listened to and experience the best customer service. Work towards agreed goals and targets. Keep up to date with promotions, competitions and special offers. Assist the fraud department with fraud checks and processes.Capture required data and process through appropriate systems.
Dublin
Dublin is the capital city of Ireland with a population of nearly 1.7 million. The Irish capital is a blend of Victorian pubs, rows of elegant Georgian town houses, and glittering modern buildings. Dublin is widely regarded as one of the most youthful cities in Europe – it is estimated that about 50 percent of its residents are under the age of 25. Thus, the city boasts a vibrant nightlife, and live music can often be enjoyed in the streets of Dublin's entertainment districts.