Provide assistance to internal and external customers via all available channels of communication (email, phone and live chat). Work as part of a dynamic team of professionals. Be the face of the brand to our customers. Liaise with other departments across the business. Assist the department in reporting market activities. Meet and exceed customer expectations, ensuring customers are listened to and experience the best customer service. Work towards agreed goals and targets. Keep up to date with promotions, competitions and special offers. Assist the fraud department with fraud checks and processes.Capture required data and process through appropriate systems.
Drogheda is a thriving town with a population of 35,090. Located on the Louth/Meath border, it is strategically situated just off the M1 Dublin to Belfast motorway and on the N1 route. Built on the banks of the River Boyne, 3 miles inland from the coast it acts as the Gateway to the Boyne Valley with the Neolithic Passage Graves of Newgrange, Knowth and Dowth, The Battle of the Boyne site, Monasterboice and Mellifont Abbey all nearby.