Customer Service
Provide assistance to internal and external customers via all available channels of communication (email, phone and live chat). Work as part of a dynamic team of professionals. Be the face of the brand to our customers. Liaise with other departments across the business. Assist the department in reporting market activities. Meet and exceed customer expectations, ensuring customers are listened to and experience the best customer service. Work towards agreed goals and targets. Keep up to date with promotions, competitions and special offers. Assist the fraud department with fraud checks and processes.Capture required data and process through appropriate systems.
Donegal
County Donegal is a largely Irish-speaking region bordering the Atlantic Ocean in northwestern Ireland. It’s made up of castles, rugged coastline and mountains such as the quartzite Mount Errigal. Glenveagh National Park, once a private estate, encompasses forests, lakes and bogland in the Derryveagh Mountains. Its 1870s manor house, the Scottish Baronial-style Glenveagh Castle, is known for its Victorian gardens.