Provide assistance to internal and external customers via all available channels of communication (email, phone and live chat). Work as part of a dynamic team of professionals. Be the face of the brand to our customers. Liaise with other departments across the business. Assist the department in reporting market activities. Meet and exceed customer expectations, ensuring customers are listened to and experience the best customer service. Work towards agreed goals and targets. Keep up to date with promotions, competitions and special offers. Assist the fraud department with fraud checks and processes.Capture required data and process through appropriate systems.
Athlone is the largest town in the Midlands Region based on the River Shannon on the boundaries of two counties, Westmeath and Roscommon. Athlone is a designated historic town and is a popular destination for touring holidays, commonly known as the Gateway to the West.