In this role the responsibilities focus on keeping the existing client base satisfied with the level of service provided. In different industries the title can fluctuate, it could be a Key Account Manager or a Customer Success Manager for example. Typically involves looking after a core base of accounts and ensuring they are looked after, aware of products and services coming on stream and are going to keep their business with the company you represent. Salaries tend to be weighted towards the basic with a 60/40 or 70/30 split common.