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Our client, a global leader in the Electronics market are looking to recruit a Telecoms Engineer with Avaya experience.

The successful candidate will be responsible for the operational support of the day-to-day telephony infrastructure functions within this company's operation.

• Manage large telephony projects relating to telephony infrastructure.
• Presents alternative solutions to business issues by leveraging the broader organization.
• Effectively communicates telephony project status to the senior management on a regular basis.
• Understand the 'larger' business and systems implications of decisions that are made regarding telephony projects.
• Evaluate validity of designs proposed by technical teams.
• Define telephony metrics relative to requirements and usage, analyze data and recommend actions to continuously improve systems and processes.

• Extensive knowledge of telephony support functions for large enterprise corporate contact centers. 

• Familiar with a state-of-the-art contact center hardware, software, and multi-channel routing solutions

• Ideally requires BS degree in computer science or information management with 5 years or MS degree with 3 years experience, or equivalent.

An excellent package is on offer d.o.e with the opportunity to gain rapid career progression.

If you interested in this role, send your CV to mwade@sigmar.ie or call Mark Wade at Sigmar Recruitment on 021 2315770.