Candidate Charter

This Charter represents the commitment of Sigmar Recruitment to provide the highest level of service delivery incorporating both transparency and accountability.  Additionally, it represents our commitment to continuously improve the service we offer.

Our commitment to you includes the following;

  • To provide an open, honest and proactive approach to servicing your needs
  • To make every effort to understand your requirements and build a partnership based on mutual trust and honesty
  • To treat all information received with the utmost care and confidentiality
  • To supply feedback on content and presentation of CV if requested
  • To always obtain permission in advance of submitting your details to a client
  • To promote your interests’ as favourably as possible based on information given
  • To contact you as soon as we have a relevant new vacancy, CV or interview feedback
  • To relay all feedback in a timely manner
  • To provide you with a thorough briefing in advance of attending a client interview
  • To ensure our recruitment practices are refined and constantly in line with any changing legislation
  • To ensure that any negative feedback is investigated with corrective action taken and faults eradicated
  • To act in a courteous, helpful and professional manner at all times

What we require from you, our candidates, to enable us to provide you with the best possible service.

  • To provide honest and accurate information at all times
  • To honour any commitment made to attend an appointment with either Sigmar or a client company
  • To always provide us with as much notice as possible should you be unable to attend your registration appointment, a temporary assignment or a client interview
  • To treat any client information received in a discretionary and confidential manner
  • To act in a courteous and professional manner whilst dealing with either Sigmar or our client companies
  • To provide feedback when relevant